Janice’s Computer Tried to Convince Her It Had a Virus
Janice’s HP laptop displayed alarming virus warnings and a badly distorted screen. The cause was unwanted browser software—not a failed computer.
Tessa’s Computer Warned Her She Had a Virus; But the Warnings Were Fake
Tessa’s laptop filled with frightening virus warnings after unwanted browser software and notification permissions quietly took over parts of her web browsing.
Patricia’s Refund Scam Nearly Cost Her $30,000
A refund scam turned Patricia’s disputed $29.99 late fee into a supposed $29,999 mistake and demanded a wire transfer, but she and her husband called police instead.
Diane Saw Her Mouse Moving on Its Own: Hidden Remote Access Had Been Installed
Diane noticed her mouse moving on its own. Multiple unauthorized remote-access and device-management tools had been installed, requiring isolation, evidence preservation, and a cautious recovery plan.
Charles and the Fake McAfee Virus Warning
Charles was hit with frightening fake McAfee virus and ransomware alerts. The cause was a malicious Microsoft Edge notification permission, not a proxy takeover or confirmed virus infection.
When a Fake DocuSign Email Pretended to Be a Local Business
A convincing document-review email appeared to come from a local East Haven business. I traced the suspicious link and checked the Gmail account and computer for signs of compromise.
Ana and the Call That Nearly Cost Everything
Ana thought she was protecting her bank account from hackers, but a fake virus warning on her computer almost cost her $12,000. A quick trip to the bank, and one honest teller, stopped the scam just in time.
How Nikki Solved Annoying Browser Pop-Ups from Malicious Ads
Nikki’s love for crossword puzzles led her to a website with harmful ads, triggering alarming pop-ups about unauthorized logins. Simply Computers resolved the issue by disabling browser notifications, installing ad blockers, and adding free antivirus protection.
John’s Work Laptop Fixed from a Browser Takeover
John’s work laptop was compromised by a browser takeover, and with his IT admin on vacation, he turned to Simply Computers. While full repairs were limited by domain restrictions, we removed the malware and advised on account security, ensuring minimal downtime until his IT team could step in.
Helping Julia: Recovering from a Computer Scam in Guilford
Julia contacted Simply Computers after falling for a common scam that compromised her iMac. We performed a complete system backup, wiped her hard drive, and reinstalled macOS, ensuring her computer was secure and running better than ever.